Adding a Resource Mailbox in Outlook Desktop

Were you recently granted access to a resource mailbox in Outlook? Are you using Outlook Desktop? If both are true, this message is for you.

  • Open Outlook Desktop.
  • Find and right-click your name in the folder list on the left side of the screen.
  • Choose Data File Properties.
  • Click the Advanced button.
  • Click the Advanced tab.
  • Click the Add button.
  • Type the name of your resource mailbox and then click the three successive OK buttons.
  • Find the new mailbox in your folder list. (As an outline, it will be even with your name, but likely pretty far down the pane.)
  • See if you can expand the item (using the > symbol). If you cannot, your rights need to be adjusted at the server level.