Have a new computer? Do you use like to use your VPN to connect to your computer? Here are the basics to change things to keep you running smoothly.
- Click the Windows Start button.
- Right-click Computer.
- Choose Properties.
- Find Computer Name about 3/4 down the screen.
Mapping a drive basically means you are giving a shortcut to the computer to remember a network location. Here are directions to map the S: drive but the same approach may be taken for any network location with which you are familiar.
- Click the Windows Start button and click Documents. This will open a folder.
- Access the Tools menu and select Map Network Drive.
- Select the letter of your choice, as long as it is not already assigned to a map. You will know if it is because there will be characters listed after the colon. If all you see if a letter and a colon, the letter is available. Here are two examples:
- Mapped Drive Letter: X:
- Non-Mapped Drive Letter: V:\\MCG-f03\MCG
- Type in the path for the drive. A network path will begin with two back-slashes. The path for the S: drive is:
- Check the box to Reconnect at Logon, which will ensure the drive stays mapped each time you log onto Windows (and are connected to the network).
- Click the Finish button.
Scenario: You recently changed your network password, consistent with county policy. However, the account keeps locking up on you (as though you have keyed in the wrong password three times). Why does this keep happening?
Occasionally, we all set up e-mail accounts on various devices and forget about them. Have you recently used a different device? Your own? A friend’s/spouse’s/partner’s? In this scenario, you probably set it up at some point over the last three months and then didn’t use it again. You changed your password on the primary device you often use (computer/tablet/phone) and now the old device is trying to access mail with the wrong password. It tries three times and locks up the account.
What to do?
Delete the account setup on those old devices. Reset your password using the Reset Password link on ePortal (instead of signing in). Log in with the new password.
Did you forget your county network password and you need to access e-mail, MCtime and/or the increasing list of county applications tied to the all important single sign-on (SSO)?
You should not need to call the helpdesk. Instead:
- Go to Quicklinks — have someone else log into the county computer, use your personal tablet, use your phone, etc. — and click ePortal/MCtime.
- Look below the username and password input boxes and you’ll see a link for changing your password (among others). Click it.
- Answer the few security questions you should have set up long ago and you’ll be able to change your password.
A reminder about restrictions — your new password must be a minimum of eight (8) characters, it must not have been your password in the last nine passwords and it must meet several criteria, as shown in the picture below. (Remember your password will be case-sensitive, by the way.)
- At least one number but not more than six numbers.
- At least one symbol character but not more than six of them.
- Cannot repeat any character more than six times.
- Cannot repeat any character sequentially more than four times.
- Not the words test or password.
- Cannot include part or all of your username or real name.
- At least three of four of the following criteria:
- UPPER CASE
- lower case
- Number (0-9)
- Symbol (!@#$%^, etc.)
Given the restrictions, here are some easy-to-remember examples: