FireApp

Recording a Save During a Fire in FireApp

Posted on by Jeff Feiertag

Do you believe that someone on your incident saved a person from a fire? Effective September 2022, there is now a place in FireApp to record this. (Note: Do not worry about a formal department definition of the word save. If you believe one of the people on the incident saved a person, it is worth capturing.)

Once you add this to your report, a group of people in MCFRS will be notified and will contact you for more information.

  • Move to the Loss/Casualty tab in your FireApp incident report.
  • Find the Fire Save Data tab in the second-level navigation.
    Fire Save Data tab
  • Click in the box for Fire Saves Performed? and select the appropriate answer to the right (yes/no).
  • Click in the Number of Fire Saves box and select the accurate number, assuming your first answer was yes. (Note: The number will be required if you responded yes to having fire saves.)

Approving Working Out of Class (WOC) Hours as a Battalion Chief

Posted on by Jeff Feiertag

Scenario: You are a battalion chief and you have received e-mail, requesting approval of Working Out of Class (WOC) hours.

  • Pull up the Crystal Report to compare the hours listed in your e-mail message to what appeared in TeleStaff, ensuring that the requested hours WOC are legitimate.
    • Go to Quicklinks | Crystal Reports | WOC Audit | Activity Audit Report.
    • Input the proper date range.
    • Note the following sample report:
      Working out of Class - CR Report
  • Log into FireApp and click the WOC button, found toward the bottom of the left-hand navigation.
  • Click the Battalion Chief Approvals button.
    Working out of Class - Role Buttons
  • Review the report details.
  • Click the Approve or Deny button for each entry. Note: If you choose Approve, the report will queue to go to the employee. If you choose Deny, e-mail will queue to go to the employee who submitted the hours to note that the hours have been denied. Further, please input a reason in the Supervisor Notes box if you deny hours, to explain why you are denying the hours.
  • Click the Email Report button. If you do not click that button, the process is not complete and no e-mail will send.WOC E-Mail Button on Approval
  • Click any other FireApp menu item (including Log Off) in order to leave the screen.

Please email the WOC administrator at FRSWOCAdministration@montgomerycountymd.gov, if you have any questions.

Creating a Working Out of Class Report to Submit for Approval (MFF or LT)

Posted on by Jeff Feiertag

Scenario: You are MFF or LT who has been working out of class (for at least 280 hours in the last six months, plus 10 days) and would like to submit a report for approval.

  • Log into FireApp and click the WOC button, located near the bottom of the left-side navigation.
  • Click the Create Report button after you have created your WOC entries. (If you have not yet logged those entries, please click here for directions.)
    Working out of Class - Create Report Button
  • Check the boxes of the items you wish to include in your submission for approval.
    Notes:

    • Anything grayed out has already been submitted. If an item was denied in error, you will need to resubmit that entry.
    • All selectable items (i.e., non-gray) will appear at the top of the list.
  • Select the appropriate battalion chief from the drop-down list and click the Send to BC button.
    Note: You will not be able to send the report until you select a BC. When the items you have selected turn gray, you will know that the report has been sent. From there, you will also get an e-mail confirmation message.
  • Log off of FireApp when you are finished.

Creating a Working Out of Class Report to Submit for Approval (FF3)

Posted on by Jeff Feiertag

Scenario: You are a FF3 who has been working out of class and would like to submit a report for approval at the end of the pay period. (Note: To cut down on the possibility for error, it is preferable for you to submit one report per pay period.)

  • Log into FireApp and click the WOC button, located near the bottom of the left-side navigation.
  • Click the Create Report button after you have created your WOC entries. (If you have not yet logged those entries, please click here for directions.)
    Working out of Class - Create Report Button
  • Check the boxes of the items you wish to include in your submission for approval.
    Notes:

    • Anything grayed out has already been submitted. If an item was denied in error, you will need to resubmit that entry.
    • All selectable items (i.e., non-gray) will appear at the top of the list.
  • Select the appropriate battalion chief from the drop-down list and click the Send to BC button.
    Note: You will not be able to send the report until you select a BC. When the items you have selected turn gray, you will know that the report has been sent. From there, you will also get an e-mail confirmation message.
  • Log off of FireApp when you are finished.

Approving of Denying Working out of Class Entries

Posted on by Jeff Feiertag

Effective 07/01/2022, all tracking for working out of class is now performed via the FireApp Working out of Class (WOC) module.

Scenario: You have received e-mail, indicating that someone you supervise has submitted an entry for working out of class.

  • Log into FireApp and click the WOC button, located near the bottom of the left-side navigation. You will see any entries which require your attention. (Note: Do not reply to the e-mail you received about the WOC activity to be approved; they are not monitored.)
    WOC Data List for Officer
  • Click to select the one which you would like to approve or deny.
  • Review the details for the submission and click either the Approve or Deny button.
    WOC Approve and Deny window
    Note: You may not approve any entry that is greater than 24 hours, excluding Daylight Savings.

Entering Out of Class Hours in the FireApp WOC Module

Posted on by Jeff Feiertag

Have you worked out of class (F3 as a primary apparatus officer, MFF as an officer in a station, MFF to primary unit officer while LT or LT as the sole or senior-most officer)? Effective 07/01/2022, out-of-class tracking is now done through FireApp’s Working Out of Class (WOC) module.

  • Log into FireApp.
  • Click the WOC button, located near the bottom of the left-side navigation panel.
  • Click the Member (Enter Working out of Class Activity) button.Working out of Class Role Selection
  • Fill in the necessary fields.
    New Working out of Class Entry
  • Note the following:
    • Activity Type: Select one of the four options.
      Working out of Class Entry Rank Options
      Note: The Firefighter III as a primary apparatus unit officer option will require you to select the specific incident and unit on which you worked out of class.
    • Start DateTime and End DateTime: Identify the period in which you worked out of class in this role. This entry must be equal to or less than 24 hours. If you enter a time range which is greater than 24 hours, your supervisor is directed to deny the entry, except for daylight savings. (If you need to enter time for the period after 24 hours, such as for an incident than ran over into the next day, simply input a second entry for that next day’s activity.) Since tracking is now performed through the FireApp WOC module, you may enter hours that occurred prior to the last six months (plus a 10-day grace period), factoring in a rolling six-month period.
    • Activity Hours: This field will auto-calculate, based upon the start and end times.
  • Click the Send to Superv(isor) button, located at the top of the screen.
    WOC Send to Supervisor Button
    Notes:

    • This will send e-mail to your assigned supervisor. If your supervisor is on extended leave or you need to change supervisors for some other reason, you may search for another officer by using the Supervisor FSID field.
    • If you make a mistake and switch to another FireApp module (effectively saving this entry without sending it to your supervisor), you may return to the WOC module and continue the entry. Additionally, if you made an error and want to have the record removed from the database, simply submit a TSR to request the entry be deleted. Please be as specific in the description as you can.

Resetting Your FireApp Password

Posted on by Jeff Feiertag

Users may use the Change Password button from the login screen to reset your FireApp password.

  • Input your FDID in the Officer ID field.
  • Click the Change Password button.

FireApp Change Password Button

 

 

 

 

 

 

 

 

You will then receive a temporary PIN (sent to the e-mail address on file with FireApp). Input the code along with your new password (and confirmation second entry of that password).

FireApp Change Password Screen

 

 

 

 

 

 

 

 

 

 

 

Click the Submit New Password button and you’re ready to log into FireApp.

Hiding and Showing the Left Pane in FireApp on the MDC

Posted on by Jeff Feiertag

With the implementation of FireApp on MDCs, there is one minor change to the look and feel of the program (and it only shows up on the MDC version).

When you launch FireApp on the MDC, note the left pane:

FireApp Logon Screen MDC

 

The left-pointing double arrow, located above the Exit button in the left-side panel, will enable you to minimize the left pane and give you more room to work in FireApp (so you don’t have to scroll to the right side of the screen).

To see the full buttons again in the left pane and restore the full panel, just click the right-pointing double arrow.

FireApp Arrow Right

 

Until you get used to knowing which buttons are Validate and Lock without seeing the full buttons, you may want to use the new arrows.

 

Reporting for a Unit that Fails to Repond

Posted on by Jeff Feiertag

Is a Fire App Unit Report completed for a unit that fails to respond? And if so, how is that report competed? In short, it depends.

  • If ECC marked the unit as FFR and the unit did not respond (i.e., no enroute time), then FireApp will not create a unit report for it and therefore there is no need to complete a FireApp report.
  • If ECC marked the unit as FFR and the unit did respond (i.e., with enroute time) after being marked as FFR, FireApp will create a unit report for it and the unit officer will have to complete that report.
  • If the unit was in fact FFR, but ECC failed to mark it as FFR, then FireApp will not treat it as FFR unit and went ahead to create a unit report for it. In this case, the commander can notify FRS IT and we will check with ECC. Once ECC confirms it is FFR, FRS IT will remove the unit report from FireApp and adjust FFR statistics for Ops Chief office accordingly.