Do you have a dedicated phone line at work, and would you like to be able to forward it to your cell phone?

To have this set up for you, please fill out a TSR.

• Nature of Problem: Telecomm Services & Hardware
• Comments: Please cite your name and Avaya desk phone number

The FRS telecom manager will need to have this capability enabled on the server. Thereafter, return to this TechTip and see below for forwarding instructions.

To turn on auto-forwarding, once it is available to you:

• Dial *2, 9 and then the phone number to which you would like to send the calls. (Notes: If the area code is not 202, 240 or 301, you must include the number 1 before the area code.)
• Examples:
  • For the number 240-555-1212, you would enter: *292405551212.
  • For the number 614-555-1212, you would enter: *2916145551212.

To turn off auto-forwarding:

• Dial #2.

Final thoughts:

• Turning the auto-forward on and off must be done from your desk phone.
• The caller ID (on your second device) should show the number of the caller, not the phone number of your desk phone.
• If you have any questions or concerns, please submit a TSR with the category Telecomm Services & Hardware.

Are you a teleworking county employee and you would like to use your computer for your phone? Using a technology called Voice over IP (VoIP), we can set up your county computer with a program which you’ll run and use. You’ll only need a headset with microphone.

To have this set up for you, please fill out a TSR.

• Nature of Problem: Telecomm Services & Hardware
• Comments: Please cite your name, computer DCM number and Avaya desk phone number

Note: Someone from FRS Technology will coordinate a date/time with you for setup. You may need to bring your computer to meet that individual for the initial setup. You will simply log into the program whenever you are telecommuting. When you are logged out of the program, your desk phone will be active. If you do not have a headset with microphone, please include in the TSR that you would like one.