Changing or Removing Your Microsoft Program Avatar

Are you looking for a way to remove the picture you have as your Microsoft avatar? Are you currently represented as your favorite sports team logo, cartoon character or hand gesture to express your frustration because you can’t figure out whether Bingo was the name of the farmer or the dog?

The ideal way to fix this and follow county guidelines is through the Teams app (which should load on any county computer once you have signed in). If Teams doesn’t come up on your computer, just search for it with the other programs.

  • Find and click your avatar at the top-right corner of the screen.
  • Click your picture in the resulting box.
  • Click Remove to have just your initials appear in place of your pic or click Upload to replace with a pic of yourself.

Note: You can only change the pic in Outlook Web, not remove it entirely. You can only remove it via the Teams app.

If you are stuck and just can’t get this to work, please submit a TSR.

Setting up your MCGOV E-Mail Account on Your iPhone


  • Go to Settings and choose Mail.
  • Click Accounts.
  • Click Add Account.
  • Choose Microsoft Exchange and input your e-mail address where indicated.
  • Add MCGOV as the description and click the Next link (at the top-right corner).
  • Note that a pop-up will appear, asking if you want to configure manually or sign in directly. Choose Sign In.
  • Wait for the screen to verify your account and then you will see the MCG login screen.
  • Change the top line to your username from your email address. Your MCGOV username is your Windows username followed by (For example, Michael Johnson’s username might be
  • Input the MFA security code where prompted, which would have just been sent to you and ensure that the box is checked.
  • Click the Verify Code button.
  • Select which facets of Outlook you would like to include (Mail, Contacts, Calendars, Reminders and/or Notes).
  • Click the Save link at the top-right corner.


Finding Office 365 Applications

Have you logged into Outlook 365 (e-mail) and can’t find your calendar? Wondering how to access other Office 365 applications such as Word, Excel and PowerPoint?

Calendar and OneDrive used to be on the right side of the title bar but they have moved.

Find and click the Office 365 icon consisting of nine squares in one square (as shown on the left side of the graphic below).

365 Icon

At that point, you will see all of your Office 365 applications available in a small menu. Click the tile for the application of your choice.

Note: DTS is preparing materials for people to see the basics of the Office 365 applications with a target date of June 2015 (when Office XP is removed from county computers). MCFRS Tech Training is also preparing some materials that should offer more detail, to be available in the spring of 2015.