Browser

Configuring Edge to Work in IE Mode for MCtime on Non-County PCs

Posted on by Jeff Feiertag

Are you hoping to set up Edge at home, so that you may use it to work on timecards? It needs a few tweaks and FRS Technology has tried to simplify the process for you. (Note: Only someone who has administrator rights on a PC can perform this process successfully.)

  • Download the file Edge-IE.zip from the tech training website. Remember where you save it on your computer, such as the Windows desktop or the Downloads folder.
  • Find and double-click the file to open it in an unzip utility (such as 7-Zip or WinZip).
    Zip folder
  • Double-Click the Edge-IE folder folder to expand it.
    Zip folder expanded
  • Press Ctrl-A on your keyboard to select all of the files.
  • Click the Extract button and either choose a new location or proceed with the default location to save the files (which will likely be the same location you selected earlier).
  • Close the zip utility.
  • Open a folder (through the File explorer or any other desktop folder) and go to the location where you just extracted your files.
  • Double-click the file called EdgeIEMode.bat.
  • Open Edge and access timecards as needed.

Troubleshooting MCtime Java/Manager Version

Posted on by Jeff Feiertag

Note: These directions were updated on 03/29/2022.

As Java changes often present MCtime troubleshooting opportunities for managers, here is a guideline for you. Please remember that FRS Technology is always available and happy to help, though. If you would like assistance, please fill out a Tech Service Request (per FCGO 21-02) and select Applications/Software – Web Based for the Nature of Problem (category) field.

The list below is a progressive set of directions and you may need to check MCtime as you go along — what may resolve the issue for one computer may require more steps for another. Also, please remember to use Microsoft Edge. Again, to stress the point, let FRS Technology know if you would like assistance at any time.

Software Center (if there are Java-related items)

  • Locate and run MCG Software Center on your Windows desktop.
  • Install the latest version of Java (JRE) and User Check.

Software Center (if there are not Java-related items)

  • Follow these directions to update Software Center, to show Java-related items. (The directions should open in a new tab. return here when finished.)
  • Wait five minutes.
  • Locate and run MCG Software Center on your Windows desktop.
  • Install the latest version of Java (JRE) and User Check.

Attempt #1: Test MCtime

  • Try to access MCtime and log in. See if you can pull up a timecard to edit successfully. if you cannot, continue down this troubleshooting list.
    Note: If you are telecommuting, ensure that you are connected to the VPN before continuing to troubleshoot with the Software Center.

Deployment Text File

  • Open a Windows folder (either through File Explorer or any folder you have in Windows).
  • Navigate to C:\Users\[your_username]\App Data\Local Low\Sun\JAVA\Deployment\ and delete the deployment text file.

Attempt #2: Test MCtime

  • Try to access MCtime and log in. See if you can pull up a timecard to edit successfully. if you cannot, continue down this troubleshooting list.
    Note: If you are telecommuting, ensure that you are connected to the VPN before continuing to troubleshoot with the Software Center.

Clearing a Saved Username and Password in Chrome

Posted on by Jeff Feiertag
  • Click the button of three horizontal lines (vertically stacked) that appears at the far right of your address bar.
  • Choose Settings.
  • Scroll to the bottom of the page and click the link for Show Advanced Settings.
  • Scroll down to the Passwords and Forms section.
  • Click Manage Passwords.
  • Find the entry in the Saved Passwords list for the item to clear and click the X on the far right side of the box to delete the item.
  • Click the Done button at the bottom-right corner of the dialog box.
  • Close the settings tab.