Common Questions

Windows 10 Keyboard Shortcuts

Posted on by Jeff Feiertag

With Windows 10, Microsoft has added new keyboard shortcuts to give you easier access to the new Action Center, Cortana, Task View, and virtual desktops.

Listed below are a few of the most common Windows 10 keyboard shortcuts:

  • Press Windows key: Open/close the Start menu
  • Press Windows key + A: Open the Action Center
  • Press Windows key + C: Launch Cortana in listening mode (for voice commands)
  • Press Windows key + E (Windows 7 and up): Launch File Explorer
  • Press Windows key + I: Open the Settings app
  • Press Windows key + S: Launch Cortana
  • Press Windows key + Tab: Open Task View
  • Press Windows key + Ctrl + D: Create a new virtual desktop
  • Press Windows key + Ctrl + F4: Close the current desktop
  • Press Windows key + Ctrl + left or right arrow: switch between virtual desktops

 

 

Battery Saver Settings

Posted on by Jeff Feiertag

If you are utilizing a laptop and the battery is starting to run low, Windows 10 will begin to cut back on background services and other threads so you can squeeze more out of your battery life.

To enable Battery Saver:

  • Click on the Start menu
  • Click on Settings
  • Choose Systems
  • Choose Battery Saver

Battery Saver

 

The screen also shows how much battery life and estimated time you have remaining.

Starting a New IPPA Document without the Default Read-Only Limitation

Posted on by Jeff Feiertag

Several officers have found that the IPPA documents found on Quicklinks are saved as read-only and then they have difficulty using (and editing) the documents. Here is your workaround:

  • Go to Quicklinks, expand the Human Resources Division menu and click the IPPA Forms and Documents link (or just click it here).
  • Find the rank-level evaluation you need on the right side of the page.
  • Click the link to download the file (likely saved to your Downloads folder). Alternatively, you may right-click the link and select (Save As…) to save the file in a specific place of your choice.
  • Go to the location of the saved document and double-click to open the document. Note the pop-up:
    Read Only Pop-Up
  • Click the No button to indicate you don’t want the document to be read-only.

Note: Some versions of Word will also prompt you with an Edit Document button near the top of the screen in the View tab. If you see that, click it.

Hiding and Showing the Left Pane in FireApp on the MDC

Posted on by Jeff Feiertag

With the implementation of FireApp on MDCs, there is one minor change to the look and feel of the program (and it only shows up on the MDC version).

When you launch FireApp on the MDC, note the left pane:

FireApp Logon Screen MDC

 

The left-pointing double arrow, located above the Exit button in the left-side panel, will enable you to minimize the left pane and give you more room to work in FireApp (so you don’t have to scroll to the right side of the screen).

To see the full buttons again in the left pane and restore the full panel, just click the right-pointing double arrow.

FireApp Arrow Right

 

Until you get used to knowing which buttons are Validate and Lock without seeing the full buttons, you may want to use the new arrows.

 

Changing Outlook 365’s Reply Default Setting

Posted on by Jeff Feiertag

With the recent (Fall 2015) changes to Outlook 365, the Reply button defaults to Reply to All, frustrating many and generally promoting bad netiquette. Here’s how to change the default:

  • Log into Outlook 365.
  • Note the default reply option on your O365 toolbar.

    Reply Drop Down Arrow
    (Note, if you wanted to keep things as they are but just choose alternatives based on the e-mail message, simply click the drop-down arrow).

  • Find and click the Settings icon in the upper right-hand corner.

    Settings Cog 

  • Select Options.
  • Choose Reply Settings.
  • Change the default setting from Reply All to Reply instead and save.

    Reply Setting

Changing the Resolution on Your eMEDS Toughbook

Posted on by Jeff Feiertag

The toughbooks offer two resolutions for you to choose. 800×600 will show the buttons and drop-down menu items as larger; 1024×768 will show those items as slightly smaller but will give you more to see on the screen without having to scroll. Here is a video that shows you how to change the resolution.

Note: Someone else may have already changed your Toughbook’s resolution and you only have the two from which to choose. Many thanks to Jason Giza for providing the video.

Setting up Rules in Outlook 365

Posted on by Jeff Feiertag
  • Log into Outlook and find a message for which you would like to create a rule.
  • Right-click the message in your inbox and select Create Rule from the pop-up list.

    Create Rule

 

  • Note the pop-up dialog box with basic options and choose More Options.

    Create Rule dialog box

 

 

 

 

 

 

 

 

  • Fill in your options for the boxes.

    Outlook Rule Options

 

 

 

 

 

 

 

 

 

 

 

 

  • Step 1: Name your rule. As you may create more rules over time, it is good to name this rule as something obvious to you so that you know what it does when you see it later.
  • Step 2: Add a condition. For the COVID e-mail reply-all mess that occurred on 03/26/2020, I recommend choosing Subject Includes from the drop-down list and then adding the words Working from home under COVID, as that was the subject used in most of the messages.
  • Step 3: Add an Action: Choose Delete. Feel free to add exceptions if you would like.
  • Click the Save button.

    Note: Since there are a considerable number of combinations as to what you might want to do with rules, this TechTip will not offer specifics beyond this point. If you need more assistance after you have experimented with creating your own rule(s), please contact Jeff Feiertag, IT Training Coordinator.

    Also: In the web version of Outlook, this will not delete existing messages. In the desktop version of Outlook, though, you will see a checkbox option to run the rule against the inbox, which would effectively delete the entire thread at once.

Looking Up Repeat Patients

Posted on by Jeff Feiertag

Are you escorting a very familiar face to the hospital? Remember, Elite can provide you with a shortcut to important information (e.g., history, allergies, etc.) with the Repeat button.

  • Locate the Patient menu and the Patient Information tab.
  • Type in the patient’s last name (and/or first name, and/or SSN).
  • Click the Find a Repeat Patient button.
  • Insert more information into the form to narrow your search.Note: You probably want to pull information from a report you personally wrote in the past instead of assuming that whichever report on the same individual will contain the same quality of information you would have input. Remember to verify information with the patient (e.g., “Are you still taking [medicine] and am I correct that you’re allergic to [allergen]”).