TechTips

Choosing the Right Selection in Elite When Your Hospital (or FROMS) Isn’t Listed

Scenario: The rookie on your shift hurt himself doing something too embarrassing to note here. It’s not serious enough of an injury to go to the hospital but you are taking him to FROMS. FROMS isn’t listed along with the hospitals in Elite.

The destination name you should choose is Other Facility – 888. The same applies if you are going to any hospital not listed. Please remember to provide the extra detail in your narrative.

Elite Destination Name Field

Noting the Different Response Dispatches for PICs on Limited Access Highways (Such as I-270 and I-495)

Thanks to a new upgrade in CAD, response dispatches for PICs on limited access highways (such as I-270 and I-495) are different and more user-friendly. The alt-lane dummy unit is a thing of the past and in its place will be an alternate lane marker that follows the units assigned to the alternate (opposite) assignment, such as A703 (ALT). This will be seen on the CAD and MDCs.

Moving forward, we have two different dispatches for units; you’ll just receive one but which one will determine where you should go. To reiterate: Just go where you’re dispatched (which is the text in red).

Scenario: There’s been a PIC on southbound 270 between 28 and Montrose Road.

The primary unit(s) will see this:

MDC Screen

 

 

 

 

 

 

 

The alternate unit(s) will see this:

MDC Screen

 

 

 

 

 

 

 

Also: 270’s commonplace names have been updated to include express lanes and local lanes (to match highway signage).

Sending a Message to ECC via P1 MDC

Need to contact someone at ECC while you are on an incident? No need to remember any workstations or who’s who with P1 MDC!

  • Go to the Mail feature, click the New button at the bottom of the screen and choose Message.
  • Click the To button to select a message recipient.
  • Choose My Dispatcher, which should be located at the top of the list.
  • Click the right arrow/triangle button to address the message to My Dispatcher.
  • Click the OK button.
  • Fill in the message as needed and click the Send button at the bottom of the screen.

Note from the ECC leadership: The My Dispatcher address goes to all at ECC.  For our own procedures, we do not want messages targeting individuals, as was the standard in the previous CAD.

Using PremierOne to Update Your Log Book

Interested in using PremierOne to update your log book? You may use either the MDC or the station P1 desktop — remember, it’s the same software and the only difference is the presence/absence of status buttons at the top.

Run an Incident Recall

  • Got to the Unit Status screen.
  • Click the Options button at the bottom-right corner of the screen and choose Search and Incident Recall.
  • Input/select criteria as you see fit and click the Search button at the bottom of the screen.
  • Double-click/tap an incident and you’ll see the information you need (e.g., incident type, location, incident number, units).
  • Click buttons on the left side of the screen for related information (e.g., Incident History).
  • Click/tap the Close View button at the bottom of the screen when you are finished.

Notes:

  • If you input %708 as the Unit ID, the % acts as a wildcard and you would get information on all calls run by units from Station 8.
  • If you input FS08 as the Unit ID, you will retrieve a list of incidents from Station 8’s area (including calls run by units from other stations).

Switching from Unit Type to Unit Type in P1

Question: You’re riding a PE and drop off your paramedic to ride with an ambulance and upgrade a call. With the previous CAD (Altaris CAD), you needed to call ECC and have them log you off so you could log back into MDC as an engine. What is the procedure with the PremierOne (P1) MDC?

Answer: You have the ability to log your unit off and back on as a different unit without needing to log off of CAD (as long as you are not currently dispatched). However, for situational awareness, ECC should still be notified.

 

Getting Driving Directions on P1

Need driving directions from your current location to the hospital? PremierOne gives you this option.

  • Switch to the map.
  • Click the Options button in the bottom-right corner and select Find Directions in the pop-up menu.
  • Type the name of the hospital in the route search input box.
  • Click the Submit button at the bottom of the screen.