Are you a teleworking county employee and you would like to use your computer for your phone? Using a technology called Voice over IP (VoIP), we can set up your county computer with a program which you’ll run and use. You’ll only need a headset with microphone.

To have this set up for you, please fill out a TSR.

• Nature of Problem: Telecomm Services & Hardware
• Comments: Please cite your name, computer DCM number and Avaya desk phone number

Note: Someone from FRS Technology will coordinate a date/time with you for setup. You may need to bring your computer to meet that individual for the initial setup. You will simply log into the program whenever you are telecommuting. When you are logged out of the program, your desk phone will be active. If you do not have a headset with microphone, please include in the TSR that you would like one.