Author: Jeff Feiertag

Resetting Your eMEDS Password

  • Navigate in a web browser to www.mdemeds.com/elite/ or run Elite Field on the Toughbook.
  • Click on the Forgot Password link under login box in either system.
  • Enter the required data. (Note: The e-mail address should be what eLicensure has on file for you.)
  • Check your e-mail.
  • Follow the on-screen prompts to be able to log in again.

If that fails:

  • Contact the EMS Duty Officer for a password reset.

If that fails:

  • E-mail emeds-support@meimss.org.

Adding More/Multiple Patients to an Incident

Need to add a second patient report to an incident? Maybe more? The following assumes you already have at least one patient report started.

  • Switch to the Call Info menu and the Disposition tab.
  • Change the Number of Patients on Scene from Single to Multiple.
  • Switch to the Patient menu and the Patient Info tab.
  • Click the Add Additional Patient button, followed by the OK button when you are prompted (“Are you sure…”).
  • Complete the new incident that is generated.Note: If you do not select Multiple Patients and generate a new patient report you may overwrite the current one and cause yourself more work.

Determining Who Does the FireApp Reports (Part II)

INCIDENT REPORT vs. UNIT REPORT – Who is in charge?

Incident reports are for reporting what happened on the INCIDENT.  It is written by the Officer in Charge (Incident Commander) and, yes, every incident has an Incident Commander (even a single EMS unit response). The report may include information such as:

  • Description of the scene
  • Explanation of the situation
  • Incident priorities
  • Strategic objectives
  • Incident Action Plan
  • Key incident command assignments or the Command structure
  • Significant events that occurred
  • Other agencies involved in the response
  • Incident outcome

 

Unit reports are for reporting the details as they relate to a specific UNIT.  It is written by the Unit Officer and may include information such as:

  • Apparatus positioning
  • Observations made by unit personnel
  • Information provided to Command by the unit
  • Assignments, tasks, or orders received from Command
  • Actions taken by the unit
  • Results of actions taken
  • Explanation or justifications for actions
  • Unique circumstances encountered
  • Disposition of personnel, apparatus, and/or equipment

Also, it is important to point out that when you get on the scene of any incident, and you place the responding unit(s) in service, you automatically become the Incident Commander, even if you were not originally dispatched on the call.  For example, while driving to the PSTA on a training detail, you come across a PIC that other units have been dispatched to, but you determine that it is a PDC and you clear all of the responding units.  You just became the Incident Commander.  If you make the decision to clear the assignment, you are now the only one who knows the situation that was found on the call, and why the decision was made to place the other units in service, so you are now responsible for documenting that information on the Incident Report.

Finding NFIRS Reference

Searching for the right entry for a field in your FireApp report? Not sure what the difference is between two codes? Here are links that may help:

Because they’re PDFs, you can search for a specific word or phrase. Just press Ctrl-F (Find) on your keyboard for a search box when you load up the PDF.

Avoiding A Common Mistake in FireApp for Units Cancelled Enroute

Scenario: E702 and A702 have been dispatched on a call and E702 is cancelled enroute but A702 works the call. A702 takes the person to the hospital. The E702 officer returns to the station to work on his/her FireApp reports and marks both the unit and incident report as cancelled.

Might this sound familiar? Since A702 personnel still had a patient and a transport, FireApp is confused.

The MCFRS database administrator spends a lot of time clearing up such issues before he may send date to NFIRS.

If your unit was cancelled enroute, you absolutely want to identify that in the unit report. Please do not mark the entire incident as cancelled, though.

 

Stopping Your Network Account from Locking Up Constantly

Scenario: You recently changed your network password, consistent with county policy. However, the account keeps locking up on you (as though you have keyed in the wrong password three times). Why does this keep happening?

Occasionally, we all set up e-mail accounts on various devices and forget about them. Have you recently used a different device? Your own? A friend’s/spouse’s/partner’s? In this scenario, you probably set it up at some point over the last three months and then didn’t use it again. You changed your password on the primary device you often use (computer/tablet/phone) and now the old device is trying to access mail with the wrong password. It tries three times and locks up the account.

What to do?

Delete the account setup on those old devices. Reset your password using the Reset Password link on ePortal (instead of signing in). Log in with the new password.

Running an Activity Report in MCtime

Managers may need to check up on the MCtime activity of any employee in order to determine if (s)he has performed certain functions. Use the following directions to run a report instead of looking through various timecard audit trails.

  • Access the General menu and select Reports.
  • Expand the Detail Genie section and select Timecard Audit Trail.
  • Click the Set Options
  • Select Edits by Managers.
  • Choose the Edit by Select Managers radio button and ask students to search for each of their BCs and click the Add button to move each one to the right-hand column.
  • Click the Run Report
  • Note to students they may click the Refresh Status button if they are feeling impatient.
  • Click the View Report button when the report has completed processing. It will open as a PDF.

Note: If the report does not open, it is probably a pop-up blocker issue. You will need to disable the pop-up blocker for this site in order to view the reports.