Web Browser

Fixing Your Browser to Run Hydrant/System Reports

Trying to run the Hydrant/System reports from Quicklinks but your browser isn’t cooperating? Similar to the fix for MCtime, try this:

  • Expand the Operations Division menu on Quicklinks.
  • Click Hydrant/System Reports and bypass the county pop-up warning or wait for it to close automatically.
  • Note whether the reports window loads properly or fails. If the latter, proceed with the following:
  • Click the Settings Gear icon in the upper-right corner (or press Alt-T on your keyboard to access the Tools menu in Internet Explorer).
    IE Settings Gear Icon

 

  • Choose Compatibility View Settings from the list.
  • Note that frsdata13 should appear in the top box; this is the name of the report server.
  • Click the Add button. The name of the report server should move to the lower box, where it will either be alone or join montgomerycountymd.gov, the necessary addition to run MCtime.
  • Click the Close button and the report window should load properly.

    IE Compatibility View Settings Dialog Box

 

Finding Your Way Around the New Quicklinks Navigation

Wondering where things are in the new Quicklinks menu structure? This TechTip is a guide for you.

Search Bar: Unfortunately, this search bar is not limited to Quicklinks. If you are going to run a search to find what you need, precede whatever keyword with Quicklinks (e.g., Quicklinks Safety) in order to narrow your search to the Quicklinks site.

Top Row Links: These are a handful of the most commonly accessed links so you won’t need the expandable menus at all to access email, MCtime, etc.

Expandable Menus: The 10 menus provide links in an organized manner.

The left side includes:

  • Fire Chief: FCGOs, IBs, Policies and Procedures, etc.
  • Most Common Quicklinks: While some of these items are also on the top row links, the list is slightly longer here. Find the most accessed links conveniently in this one place.
  • Current Top-Priority Projects: What’s most important at the moment? What training is required for all personnel at the moment (e.g., Annual Recerts)? Find the links here. The list will change as department needs change.
  • Department Websites: Can’t remember the address for the main public website? How about the public information (SION) website? Webstaff? Tech Training? Find those and more here.
  • Videos and Department Misc.: Looking for the latest fire chief’s video?

The right side includes:

  • Operations Division: From management tools (DOC Log, Apparatus Tracker, etc.) to links for the Operations sections, Roster/Transfer Info (Battalion Roster, station vacancy page, etc.) and the station commanders’ reference guide, your Operations links needs are generally met here.
  • Volunteer & Community Services Division: The DOVS QL homepage is here, a wealth of information and links for volunteers. As the division contains Community Outreach, public education links are now here.
  • Human Resources Division: If it pertains to HR-related information you typically found in the Forms and Documents page in the past, it may be here. Examples include the AWOL report, IPPA forms and documents, PRL/FMLA submission forms, etc. Other sections of the division include FROMS, Recruiting, Safety and the Training Academy. (There are over a dozen links for commonly access information and websites, such as OTSR registration, driver training, COPDI, etc.)
  • Support Services Division: Need to find basic information on the Logistics section? How about the Tech Training Blog for an archive of TechTips? Here is where you need to be.
  • Fiscal Management Division: Find the expense voucher, mileage reimbursement form and more. If it pertains to money, this is a good place to start.
Quicklinks Menus

Quicklinks Menus

Quicklinks Phone Menus

Quicklinks Phone Menus

Setting Firefox As Your Default Browser

Interested in making Firefox your default browser and moving away from Internet Explorer? Here are some basic instructions.

(Note 1: Some MCG applications and websites require you to use IE so you still may need to run it from time to time.)

(Note 2: This post assumes you already have Firefox installed on your computer. If you have a county PC and it is not already installed, please contact the county IT helpdesk at 240.777.2828 and ask for Chrome to be installed. Please have the DCM number ready when you call.)

  • Click the Firefox menu button at the top-right corner of the browser.
    b_chrome_menu
  • Choose Options.
  • Ensure you are on the General tab.
  • Note the first line in the options: Firefox is not your default browser.
  • Locate and click the button to the right of that statement labeled Make Default.

Setting Chrome As Your Default Browser

Interested in making Chrome your default browser and moving away from Internet Explorer? Here are some basic instructions.

(Note 1: Some MCG applications and websites require you to use IE so you still may need to run it from time to time.)

(Note 2: This post assumes you already have Chrome installed on your computer. If you have a county PC and it is not already installed, please contact the county IT helpdesk at 240.777.2828 and ask for Chrome to be installed. Please have the DCM number ready when you call.)

  • Click the Chrome menu button at the top-right corner of the browser.
    b_chrome_menu
  • Choose Settings.
  • Find and click the button labeled Make Google Chrome the default browser at the bottom of the program options.Make Chrome Default Button

Clearing a Saved Username and Password in Chrome

  • Click the button of three horizontal lines (vertically stacked) that appears at the far right of your address bar.
  • Choose Settings.
  • Scroll to the bottom of the page and click the link for Show Advanced Settings.
  • Scroll down to the Passwords and Forms section.
  • Click Manage Passwords.
  • Find the entry in the Saved Passwords list for the item to clear and click the X on the far right side of the box to delete the item.
  • Click the Done button at the bottom-right corner of the dialog box.
  • Close the settings tab.