• Start a new message.
• Click the ellipsis (…) in the line above To (next to Apps).
• Choose Show Message Options.
• Check the box for read receipts.

Even if you have deleted something in Outlook (e.g., mail, contacts, calendar item…) and even if you have emptied your Deleted Items folder, you may still be able to recover something that would otherwise be gone.

• Find and right-click the Deleted Items folder on the left side of the screen.
• Choose Recover Deleted Items.
• Click once on the item you would like to recover.
  • Use the search box at the top of the window to track down what you are trying to recover if you don’t see it immediately.
  • Click the check-box to the left of each item you would like to recover if there are multiple items to retrieve at once.
• Click the Recover link at the bottom-right corner of the pop-up window.
• Click the OK button on the new pop-up that explains where your item(s) will go.
• Close the window.

Does Outlook 365 seem to be running too slowly? Try running a speed test. If it’s creeping along, call the helpdesk and they will want to know your upload and download speeds.

DTS recommends www.speedtest.net. Note: It uses Flash, so I wouldn’t even try on a mobile device.

• Switch to the calendar view.
• Find and click the link to Open a Shared Calendar.

  

• Note the popup window that requests the name of the calendar to open.

  

• Click in the box to place your cursor and type &FRS.ApparatusMovement.
• Click the OK button. Note that the calendar opens but it may take a few minutes to import all of the data on this first time.
• Use the calendar as you need.
• Find the All Calendar Items section again and you’ll see the apparatus calendar with a checkbox next to it.

  

• Uncheck the calendar when you don’t want to see the data on your screen. (For some people, it can be in the way of their own calendars.)

When you receive an attachment for an Office document in these months before we all move to Office 365 (i.e., Word, Excel, PowerPoint), you have two options:

• Edit the document in 365
• Edit the document in your locally installed software (e.g., Word 2003 or Word 3007)

Here’s what the attachment looks like in Outlook 365:

To edit in 365, simply double-click the document.

To edit in 2003 or 2007, you’ll need to download the document (save it to your computer) and then open it. To do so:

• Click once on the elipses (…) to the right of the attachment.
• Choose Download.
• Wait for the document to finish downloading, as seen in the lower left corner of the screen.
• Click once on the downloaded document.

To send the downloaded and edited document to someone (or back to the  original sender), you’ll need to save the file somewhere on your computer and then attach it to an e-mail message.

According to multiple on-line sources, there is no spell check for Outlook 365 using Internet Explorer below version 10 (and MCFRS county PCs use version 9).

Use Chrome or Firefox and you’ll see the familiar red squiggly lines for spelling.

• Look at the top of the e-mail inbox. Find and click the sort header (e.g., Items by Date).
• Find the Conversations section of the drop-down menu.
• Choose Off.

  Note: If you would like to turn it back on, simply repeat the process and choose On.

• Click the gear symbol at the top-right of the screen.
• Select Options and Outlook will default to the Account options.
• Click Settings on the left-side navigation.
• Find the Reading Pane section on the right side of the screen.
• Find the statement labeled Choose When Items Should Be Marked as Read.
• Click the first item, Mark the Item Displayed in the Reading Pane as Read, if you would like to have Outlook change the read/unread status while you are reading any given message. Note: This will trigger read responses that have been requested so people who track such things do not think you have deleted the mail without reading.
• Change the number in the box to 1 (second).
• Click the Save button at the bottom of the screen.

• Click the gear symbol at the top-right of the screen.
• Select Options and Outlook will default to the Account options.
• Click Settings on the left-side navigation.
• Find the E-Mail Signature section at the top of the screen and type the footer that you would like to appear in your mail.
• Check the box labeled Automatically include my signature on messages I send if you would like the signature used regularly.
• Click the save button at the bottom of the screen.